DE Deputy Minister and ETDA met with the Thailand Consumers Council to accelerate legal reforms and improve compensation measures for victims of online platform scams.
Mr.Chaichanok Chidchob, Minister of Digital Economy and Society, assigned Ms.Nan Boontida Somchai, Deputy Minister of Digital Economy and Society, together with the Electronic Transactions Development Agency (ETDA), to meet with Ms.Saree Aongsomwang, Secretary-General of the Thailand Consumers Council, and her team to discuss solutions to online fraud conducted through social media platforms.
Ms.Nan Boontida said the Thailand Consumers Council had raised concerns about the growing number of scams targeting consumers through social media platforms. The Ministry of Digital Economy and Society (DE) is ready to strengthen cooperation by integrating information across agencies. ETDA has been assigned to coordinate legal matters related to consumer protection, particularly under the Emergency Decree on Measures for the Prevention and Suppression of Technology Crimes and the Royal Decree on Digital Platform Services Subject to Notification.
The discussion also covered the Electronic Transactions Act, which falls under the responsibility of the DE Ministry and ETDA. In addition, the ministry will coordinate with the Office of the Consumer Protection Board under the Prime Minister’s Office, which oversees the Consumer Protection Act, as well as with the Ministry of Commerce and other relevant agencies responsible for related legislation.
ETDA will also coordinate information on consumer complaints received by the Thailand Consumers Council and forward relevant cases to the Anti-Online Scam Operation Center (AOC 1441) so they can enter the financial tracking system under the Emergency Decree on Measures for the Prevention and Suppression of Technology Crimes.
At the same time, the DE Ministry is accelerating amendments to the Emergency Decree on Measures for the Prevention and Suppression of Technology Crimes and regulations governing digital platforms. The revisions aim to strengthen platform oversight, establish clearer penalties, and introduce a shared responsibility framework to encourage greater cooperation in preventing and combating online fraud.
The ministry is also expediting the issuance of regulations governing compensation for victims, which are expected to be completed by August, in line with the Ministerial Regulation on Compensation for Victims of Technology Crimes B.E. 2569 (2026), scheduled to take effect on 12 August 2026.
The new regulation will make compensation faster and more convenient by allowing the Anti-Money Laundering Office (AMLO) Transaction Committee to approve refunds without requiring a court order. This will reduce legal procedures and provide quicker financial relief to victims of online crime.
“Mr.Chaichanok Chidchob, Minister of Digital Economy and Society, places great importance on data integration among relevant agencies. The DE Ministry is ready to coordinate with the Thailand Consumers Council to support victims of online platform scams. Our top priority is ensuring effective compensation for victims, and we will carefully develop measures that provide the greatest benefit to the public,” Ms.Nan Boontida said.
