Phone Companies 'Will Be Punished' For Disconnections

Mr. Banharn Silpa-archa, a leader of Chart Thai Pattana Party, receiving birthday wishes via phone call from former PM Thaksin Shinawatra, 19 August 2013.

(14 November) The regulating body of Thai telecommunication business has threatened to penalise mobile phone providers for disconnections that occurred during ?peak time? of phone usage.

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The National Broadcasting and Telecommunication Commission (NBTC) has received many complaints from mobile phone users about such disconnection during the hours of 16.00-21.00, said Col. Settaphong Malisuwan a member of the NBTC.
 
The NBTC will also add customers? satisfactory mean optimal score to their technical evaluation system, which will be enforced in the next 8 month, according to Col. Settaphong.
 
Any service provider who fails to qualify to the new assessment system will face various penalties including formal warning and license cancellation, the colonel added. 
 
 

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