Massive Failure of K-Bank Systems Day Before NYE

An error message from Kasikorn Bank's smartphone application. Image: @Teeratr / Twitter

Update: Kasikorn says it restored services about 7pm, but some services such as mobile banking app may still be offline.

BANGKOK — Kasikorn Bank says it is working to fix the complete outage of its services Friday, which comes just before a bank holiday.

On a day many say they need access to their money the most, K-Bank’s ATMs as well as online and mobile banking systems have been offline since Friday morning and were still unavailable as of 5pm.

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The bank has yet state the cause of the error, but responded to complaints on its Facebook page and Twitter account it was trying to solve the problem.

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The bank said it could not provide the specific time its website and application services would be working again.

K-Bank’s mobile system was also disrupted briefly Thursday evening.