Japan Railway Glitch Halts Credit Card Ticket Purchases

Kyodo photo taken at Tokyo station on Feb. 10, 2020 shows a ticket vending machine out of order.

TOKYO (Kyodo) — Railway firms including East Japan Railway Co. and West Japan Railway Co. experienced a technical glitch with their ticketing system Monday morning that temporarily prevented credit card purchases, their ticketing system management company said.

Cash purchases and Central Japan Railway Co.’s “Smart EX” online shinkansen reservation service were unaffected, according to Railway Information Systems Co.

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