Japan Airlines Abandons ‘Ladies and Gentlemen’ Announcements

Cabin attendants serve aboard a Japan Airlines Co. Airbus A350 jetliner from Tokyo's Haneda airport to Fukuoka Airport in southwestern Japan on Sept. 30, 2019. (Kyodo)

TOKYO (Kyodo) — Japan Airlines Co. on Thursday stopped referring to passengers as “ladies and gentlemen” in their English flight announcements, opting instead to use gender-neutral terms to be more inclusive.

The airline now greets travelers as “all passengers” and “everyone” during flights and at airports to include sexual minorities, following similar examples by subway operators in Europe and the United States, the company said.

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