CHIANG MAI — The second branch has been expanded. Thonglor Pet Hospital, Chiang Mai Airport Branch, near the Airport Intersection, will make it more convenient for pet owners living in Chiang Mai city to access services.
Previously, there was only one branch in Chiang Mai Province, which couldn’t sufficiently meet the needs of pet owners.
Dr. Krittika Chaisupatanakul, Chairman of the Executive Board of Thonglor Pet Hospital, said that currently, the number of pet owners in Chiang Mai province is growing steadily. There’s a trend towards keeping small, easy-to-care-for pets such as small dog breeds, cats, hamsters, rabbits, as well as special or exotic pets.
Moreover, there’s a “Pet Humanization” trend where owners often treat their pets as family members, prioritizing the quality of life and happiness of their pets. When pets fall ill, they receive full care and treatment.
Dr. Krittika said that Thonglor Pet Hospital’s second branch offers services from expert veterinarians, the same team as the first branch, ready to provide full-capacity care according to Thonglor Pet Hospital standards, which has been serving Chiang Mai and the Northern region for 10 years. The branch is equipped with a CT SCAN machine to help pinpoint and accurately treat diseases. There’s also a swimming pool for pets that need exercise, weight loss, and physical rehabilitation.
Meanwhile, it offers both general medicine centers and specialized treatment centers, including an Eye Center, Cardiovascular Center, Dermatology and Allergy Center, Internal Medicine Center, Diagnostic Radiology and Ultrasound Center, Surgery and Anesthesia Center, and a Cat Clinic.
“With the readiness of the Chiang Mai Airport branch in terms of doctors, personnel, equipment, and facilities, we aim for this branch to be a pet treatment center for the Northern region that will receive and refer treatment cases, and be a center for diagnosis and treatment of specialized diseases. It will also serve as a veterinary study center, organize seminars, and collaborate with universities to elevate veterinary education in the Northern region,” Dr. Krittika said.
Dr. Kritika decided to open Thonglor Animal Hospital to provide 24-hour service on August 21, 1994, it is considered the first animal hospital to provide 24-hour service. The first Thonglor Pet Hospital was located in Soi Thonglor 9, which at that time was just a row of three shop houses.
However, shortly after opening, people began to increasingly use the services here. The main reason was that other animal hospitals closed early and didn’t offer admission services or allow animals to stay for recovery after treatment.
As a result, many pet owners decided to bring their pets for treatment at Thonglor Pet Hospital in large numbers. Currently, Thonglor Pet Hospital has at least 20 branches. The Chiang Mai Airport Branch used an investment budget of more than 80 million baht ($2.27 million).
According to data from the Department of Business Development, in 2022, Thonglor Pet Hospital generated total revenue of 1,142 million baht ($34.2 million), growing 18% from 2021. The net profit was 134 million baht ($3.8 million), growing 32% from the previous year. After this, the hospital has set a target for revenue growth of no less than 15% every year.
The ‘pet industry’ in Thailand has grown in terms of new establishments and registered capital over the last five years (2019-2023), according to the June 2024 Economic Analysis
As of June 30, 2024, there were 5,009 registered pet businesses in Thailand, divided into three categories: 1.233 pet farms, 2,138 pet food/toy stores and 1,638 pet care/service stores with a total registered capital of 98.798 billion baht or $2.7 billion.
Of this, pet farms accounted for 11.966 billion baht, pet food/toys for 80.444 billion baht and pet care/services for 6.388 billion baht.
Most pet businesses are registered as limited companies, with 3,900 businesses and a registered capital of 93.342 billion baht or $2.57 billion. This is followed by limited partnerships/partnerships with 1,105 businesses and a registered capital of 1.789 billion baht, and joint stock companies with 4 businesses and a registered capital of 3.667 billion baht.
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