BANGKOK — 12 August 2026, A Thai consumer has issued a warning after ordering an iPhone 17 Pro Max for nearly 50,000 Baht through a popular shopping app, only to receive a phone running on Android.
The incident was shared on 12 August 2026, by a member of the “We Are Consumers” Facebook group, who posted photos of the product and described the experience as a case of receiving an item that did not match the advertised product.
According to the post, the customer believed they had ordered an Apple iPhone but discovered after turning on the device that it was running the Android operating system.
“Ordered from a famous app. Ordered an Apple, but got an Android,” the consumer wrote.
The customer said the amount paid was nearly 50,000 baht and that they had already submitted a request for a refund and returned the product.
However, the seller has reportedly not responded to the request. Instead, the customer said they had received only automated messages generated by an AI system.
The consumer shared the incident as a warning to others to exercise caution when purchasing expensive electronic devices through online platforms.
